How it works — book a tradesperson in 4 steps
Post the job in the app, we offer it to verified workers nearby, you agree the price before anybody sets off, and you pay only when the work is finished.
Four steps: tell us the job, we find somebody, you agree the price, you pay when it is finished.
Trades you can book
- AC Technician — AC service, gas refilling, installation and repair.
- Carpenter — Doors, locks, furniture repair, wardrobes and cabinets.
- Electrician — Wiring faults, fans, lights, switchboards and UPS work.
- Handyman — Small jobs around the house that do not need a specialist.
- Painter — Room and house painting, putty work, polish and wallpaper.
- Plumber — Leaks, blocked drains, taps, geysers and bathroom fitting.
- Pools — Swimming Pool maintenance and other services
Where we work
Verified tradespeople in Islamabad, Rawalpindi. See where we work.
How booking works
- Tell us the job. In the app, pick the trade, tick every problem you need fixed, add a photograph if it helps, and say where and when — now, or at a time you book.
- We offer it to verified workers nearby who do that trade and cover your area. If nobody answers, we widen the search, and you can search again with one tap.
- You choose your worker. Workers who want the job send an offer with their price, and you compare price, rating and jobs completed before you choose.
- You pay when it is finished, once you have confirmed the work is done, and you rate each other.
Work with us
Whether you are a plumber, electrician, carpenter, painter or AC technician, you join in the app: sign in with a mobile number, choose your trades and area, scan your CNIC and take a selfie. Once our team has checked them, jobs near you come to your phone and you quote your own price. Join as a tradesperson
Booking a job
How does iConnect work?
You post the job in the app: the trade, the problems you need fixed, where you are and when. We offer it to verified tradespeople nearby who do that trade. They send you offers with their price, you choose one, and you pay once you have confirmed the work is finished.
Can I put more than one problem in a job?
Yes. Tick every problem you need fixed in that trade, for example an AC that is not cooling and a gas refill, and they go to the worker as one job. You can add photographs too, which help the worker arrive with the right parts; the app tells you the limits before you post.
Can I book a job for later?
Yes. Choose a day and time when you post it. We start offering the job to workers ahead of time, during the day rather than in the middle of the night, so somebody is lined up before you need them. It sits under Scheduled in your jobs until then.
How do I say where the job is?
Use your current location, pick a saved address, type the address, or move the pin on the map to the exact spot. The worker sees the exact address only once you have chosen them.
How long does it take to find someone?
Most jobs are matched within minutes during working hours. If nobody nearby answers, we widen the search rather than leave you waiting. If still nobody takes it, we tell you, you are charged nothing, and you can search again with one tap.
Can I choose which worker comes?
Yes, from the workers who answer. The job is offered to workers who are verified for that trade, cover your area and are available. Each one who is interested sends an offer, and you see their name, price, rating and how many jobs they have completed before you choose.
Do I need the app?
Yes, to post a job. The app is where you get the offers, choose your worker, see them on the map on their way and pay. You sign in with a code sent by SMS to your Pakistani mobile number. You can ask us anything through the contact form on this website without installing it.
Cancelling and refunds
Can I cancel a job?
Yes. Cancelling is free at any point up to the moment the worker is on the way. After that a cancellation fee may apply, because somebody has travelled for a job that will not happen. You are always told the amount before you confirm the cancellation, not after. The app asks why you are cancelling, so the worker knows what happened.
What if the work is not right?
Raise it from the job itself. Both sides put their account and any photographs in one place and a member of our staff reads it. The outcome is either that the worker returns and puts it right, a part refund reflecting what was actually done, or a full refund.
How long does a refund take?
Every refund is approved by a person, and one above Rs 5,000 needs a second member of staff to approve it, which is why a large refund can take a day longer than a small one. A refund of a cash payment is transferred to you, as the next answer explains.
I paid in cash. How do I get a refund?
We never held your money, so it has to be transferred to you by hand. We will ask you for an account to send it to, and we do not treat the refund as done until somebody has actually made that transfer and recorded the reference.